POLITICA DE DEVOLUCION DE PRODUCTOS
You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail karuzo1038@gmail.com
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
Oficina principal Inter rapidísimo calle 29 25 60
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail karuzo1038@gmail.com
7. política de devoluciones
El sitio web HTTPS://XN--PLANETAHIDRULICOMARTE-K0B.COM, es una página propiedad de JUAN PABLO OCAMPO RIVAS, persona natural, domiciliada en _Tuluá valle del cauca. regida por la ley colombiana y los presentes Términos y Condiciones de reembolso y devolución de productos, los cuales el USUARIO se obliga a respetar desde el momento de ingreso al sitio. Si el USUARIO no está de acuerdo con cualquiera de los presentes Términos y Condiciones deberá abstenerse de ingresar al sitio web o hacer uso de sus servicios.
A. El comprador tiene 30 días de garantía después de recibido el producto.
B. La garantía esta regida por inspección técnica de acuerdo con la ley del funcionario que certifico el producto para la venta.
C. EL producto debe presentar falla de fabrica, planeta hidráulico marte tiene los técnicos para reparar si solo se trata de desconexión de cables, o desempalme. también si el producto presento una falla estructural de sus materiales al cliente se le entrega otro producto totalmente nuevo.
D. El producto perderá su garantía por mala instalación golpes, cortos circuitos por no llevar el manual al pie de la letra, tenemos la forma de verificar técnicamente, todo tipo de daño producido por el usuario químicos para verificar líquidos usados sin respetar el que se propone en el manual.
E. El usuario puede devolver el producto tal cual le llego y pedir una devolución de su dinero, "y debe enviar el producto con el envió cancelado" en la empresa de envíos si el producto cumple con los requisitos. se le devuelve la totalidad de lo pagado.
NOTA: PLANETA HIDRAULICO MARTE CUMPLE CON TODAS LAS LEYES DE COLOMBIA SIENDO CONTRIBUTIVOS CON EL ESTADO Y SE FACTURA ELECTRONICAMENTE